Insurer Consulting Analyst

Marsh • New York, NY

1d • $88,200 - $187,900 • Hybrid

About The Position

This position is for a developing professional individual contributor in Carrier Relationship Management, who works under moderate supervision to assist with account management, conducting research as designated, monitoring and reporting on relationship satisfaction and serving as the first point of contact for various accounts. This role will be based in our New York, NY office. This is a hybrid role that requires working at least three days a week in the office.

Requirements

• Developing professional individual contributor in Carrier Relationship Management
• Works under moderate supervision
• Assist with account management
• Conducting research as designated
• Monitoring and reporting on relationship satisfaction
• Serving as the first point of contact for various accounts
• Works to strengthen and grow account relationships
• Develops an understanding of client businesses by conducting research
• Supports colleagues by managing day-to-day aspects for designated accounts
• Conducts ensuing account management tasks including: working with legal on contract development, requests and gathering of information from carriers or colleagues, participating on projects, liaising between internal senior professionals and organizing meeting logistics to ensure customer satisfaction.
• Mitigates account concerns or issues encountered
• Addresses problems in a timely manner
• Applies judgement as to when and what to escalate up to senior level colleagues.
• Reports to senior colleagues on relationship satisfaction
• Develops and maintains a fluency in the company's and carrier’s products, colleagues and operations

Nice To Haves

• May supervise junior colleagues in the completion of projects.
• May lead meetings with clients and other Marsh colleagues in the performance of delivering consulting advice.

Responsibilities

• Serves as the first point of contact for day-to-day communications with designated clients, follows up on correspondence, will manage individual projects to completion.
• May supervise junior colleagues in the completion of projects.
• Works to strengthen and grow account relationships.
• Develops an understanding of client businesses by conducting research, may provide research on industry or other issues and prepares peer benchmarking studies for client and or team use.
• Supports colleagues by managing day-to-day aspects for designated accounts and conducts ensuing account management tasks including: working with legal on contract development, requests and gathering of information from carriers or colleagues, participating on projects, liaising between internal senior professionals and organizing meeting logistics to ensure customer satisfaction.
• May lead meetings with clients and other Marsh colleagues in the performance of delivering consulting advice.
• Mitigates account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.
• Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.
• Develops and maintains a fluency in the company's and carrier’s products, colleagues and operations to enrich work performed and develop improved capabilities.

Benefits

• Competitive pay (salary and performance bonus potential)
• Comprehensive benefits package starting day one, including medical, dental, vision, life insurance, STI/LTI
• Generous 401(k) match and contribution
• Tuition reimbursement plan
• Participation in our Employee Stock Purchase Plan
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed