Insurance Verifier

Presbyterian Healthcare Services

1d • Onsite

About The Position

Build Your Career at Presbyterian. As an Insurance Verifier, you will help ensure patients have timely access to care by verifying insurance coverage, coordinating financial clearance, and resolving eligibility issues. Your work will support both the patient experience and the overall financial health of the organization.

Requirements

• High school diploma or GED required.
• One to two years of customer service experience required.
• Strong interpersonal skills with the ability to work effectively with patients, the public, and all levels of staff and leadership.
• Excellent organizational, multitasking, and prioritization skills required.
• Proficiency in typing and 10-key data entry required.

Nice To Haves

• Minimum of one year of relevant healthcare experience preferred, such as patient registration, business office, medical office, or insurance verification.
• Bilingual skills preferred.

Responsibilities

• Coordinates all aspects of account financial clearance, including pre-registration, insurance eligibility and benefits verification, referral coordination, and patient financial responsibility communication.
• Accurately collects, verifies, and updates patient demographic, registration, and insurance information within hospital systems.
• Responds to patient and payer inquiries regarding registration, billing, insurance requirements, and available services, routing concerns as appropriate.
• Collaborates with patients, providers, practice managers, and third-party payers to resolve registration, authorization, and financial issues, including appointment rescheduling when necessary.
• Maintains professionalism and effective communication while supporting patients from diverse cultural and socioeconomic backgrounds.
• Prioritizes assigned accounts, completes follow-up activities, and documents work accurately to ensure timely financial clearance and billing compliance.
• Escalates issues or potential risks to leadership in a timely manner and takes ownership of assigned accounts from start to resolution.
• Assists with onboarding and training of new team members as needed.
• Adheres to quality, productivity, and documentation standards to support departmental performance and organizational goals.

Benefits

• medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED