Insurance Verifier

MemorialCare•Fountain Valley, CA

16h•Onsite

About The Position

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork. Purpose Statement / Position Summary This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities. The Insurance Verifier is under the direction of the Supervisor/ Manager of Admitting. The verifier obtains insurance benefits, eligibility, authorization numbers, and obtains the patients financial responsibility through the Price estimator functionality in Epic. The insurance verifier pre-registers patients compiling accurate demographic, insurance and employer information. The verifier assists in reviewing accounts in the work queues and assists with training new staff. The verifier is knowledgeable of the hospital’s insurance contracts. The verifier promotes a positive team environment and maintains effective working relationships with all customers which includes co-workers, clinicians, patients, and others.

Requirements

A minimum of 2 years scheduling experience in a hospital or office setting
Must have strong customer service and computer skills.

Nice To Haves

High school diploma or GED preferred.
Medical terminology course preferred.
Bilingual (English/Spanish) preferred.

Responsibilities

Verify Insurance benefits for pre-admissions and admissions.
Ability to understand and advise patients of their financial responsibility (co-pay, co-insurance, deductible, etc).
Monitor/manages work queues.
Maintain effective patient flow and complete the insurance verification process.
Provide excellent customer service and maintain effective working relations with coworkers, office staff and hospital staff members.
Ability to be at work and be on time.
Ability to follow company policies, procedures and directives.
Ability to interact in a positive and constructive manner.
Ability to prioritize and multitask.