Insurance Verifier

Clear Lakes Dental Franchise•Eastlake, OH
•Onsite

About The Position

Clear Lakes Dental is seeking a full-time Insurance Verifier/Biller. This role is responsible for various medical billing activities, including claims submission and follow-up, payment posting, denials management, refunds, claims reconciliation, insurance verification, and quality tracking. The position requires providing excellent customer service to patients and insurance personnel. The practice emphasizes a "No Stress, No Drama" environment and offers fully paid training with no prior experience needed.

Requirements

  • 1 year of customer service experience
  • Must be able to handle a fast-paced environment
  • Strong written and oral communication skills
  • Demonstrated ability to manage complex operational matters
  • Highly motivated and self-starter attitude
  • Energetic and engaging personality
  • Enjoy working with people
  • Proficient with computers

Nice To Haves

  • Bilingual in Spanish, Somali, Oromo or Hmong
  • Medical billing or medical insurance experience

Responsibilities

  • Verify/coordinate insurance coverages
  • Accurately enter billing charges from providers and submit claims to insurance companies
  • Assist patients with account issues
  • Resolve medical billing issues with insurance carriers and resubmit claims as needed
  • Investigate and help resolve denied claims and forward for prior authorizations as required
  • Assist in resolving past due bills or making payment arrangements for patients
  • Proactively assist Patient Care Coordinators and Front Desk Reception
  • Maintain patient confidentiality

Benefits

  • Unlimited bonus program
  • Fully paid training
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