Insurance Verification Specialist

The US Oncology NetworkDaphne, AL
Remote

About The Position

Under minimal supervision, the Insurance Verification Specialist is responsible for verifying patient insurance benefits, ensuring accurate demographic and eligibility information, and supporting the financial documentation process. This role plays a critical part in maintaining compliance with the US Oncology Compliance Program, including adherence to the Code of Ethics and Business Standards.

Requirements

  • High school diploma or equivalent required.
  • At least one year of medical business office experience, including insurance procedures and patient interaction.

Responsibilities

  • Contact insurance companies to verify patient benefits.
  • Complete insurance verification and reimbursement/liability summary forms.
  • Review and update patient demographic and insurance information as needed.
  • Document a brief summary of insurance verification in each patient account.
  • Scan and forward completed benefit and liability information to the appropriate office.
  • Prepare financial folders with enrollment cards, liability forms, and demographics.
  • Track account activity using Excel spreadsheets.
  • Maintain accurate insurance, demographic, and eligibility data in the system.
  • Assist in maintaining manuals, logs, and required documentation.
  • Ensure patient confidentiality and compliance with clinic/corporate policies.
  • Support other business office functions as needed.
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