Insurance Verification Representative

Med Management LLC•Peachtree City, GA

23h•Hybrid

About The Position

The Insurance Verification Representative performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company’s mission, vision and values.

Requirements

Effective communication skills
Teamwork oriented
Initiative
Proficient computer skills
Ethical conduct
Proficient typing skills
High School diploma or equivalent

Nice To Haves

Two to four years of experience in the health care industry

Responsibilities

Maintains patient demographic information and data collection systems.
Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations.
Coordinate with front end regarding scheduling errors.
Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
Enter insurance referrals as needed.
Participates in development of organization procedures and update of forms and manuals.
Answers questions from patients, clerical staff and insurance companies.
Works in conjunction with the reception to ensure clean billing.
Performs miscellaneous job-related duties as assigned.
Participates in educational activities and attends monthly staff meetings.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.