Insurance Supervision Analyst - WFG Canada

Transamerica•Toronto, ON

4d•CA$64,000 - CA$75,000•Hybrid

About The Position

The Insurance Supervision Analyst is responsible for conducting pre/post-sale business reviews of select independent licensed insurance agents affiliated with World Financial Group Insurance Agency (WFGIA). Review client files to assess, track findings, detect, and mitigate company risk. Conduct branch audits in adherence to supervision and compliance requirements.

Requirements

Two years of insurance/financial services industry and supervisory/compliance experience
Life Insurance License
Customer and agent focused with excellent written/oral communication, presentation, relationship management, and interpersonal skills
Ability to prioritize and implement multiple activities in a fast-paced environment
Strong organizational skills and attention to detail
Ability to work independently and in a team environment
Proficiency using MS Office products

Nice To Haves

Post-secondary education in finance or business
Knowledge of WFGIA processes and procedures
Knowledge and application of life insurance industry concepts, practices, and principles
Advanced proficiency in MS Excel
Bilingual or Multilingual – fluent (oral and written) in French, English, Punjabi to complete required job duties and to communicate with a diverse agent and employee base.
Strong relationship management, customer/agent focus, and interpersonal skills
Excellent written/oral communication and presentation skills

Responsibilities

Conduct pre/post-sale insurance business reviews of select independent licensed insurance agents including new agents, special supervision agents, agents under investigation, etc.
Initiate, review, track, and provide reporting for client and agent file reviews in adherence with department policies, procedures, and regulatory requirements.
Prepare reports that identify statistics, trends, and training opportunities for field agents.
Provide corrective coaching and training to agents for adherence to policies, procedures, and regulatory requirements.
Escalate issues to management, as appropriate.
Assist in the development and implementation of training materials, such as bulletins and webinars.
Help identify opportunities to improve workflow processes and communications with the field.
Participate in department projects.
Perform periodic field branch audits to ensure adherence to business and regulatory requirements.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs