Insurance Specialist

Minnesota UrologyBloomington, MN
Onsite

About The Position

MN Urology has a full time opening for a Medical Insurance Specialist Monday - Friday, Day Shift, No evenings, weekends or holidays. PRIMARY SUMMARY: Answers and responds to incoming Business Office telephone calls, coordinates insurance with assigned third party payers, investigates and processes denied claims.

Requirements

  • Two (2) plus year's medical accounts receivable experience required.
  • Experience with third-party payors and familiarity with ICD-10 and CPT codes.
  • Experience working government payer accounts and navigating Medicare and Medicaid billing requirements.
  • Knowledge of Microsoft Office Suite.
  • Possess strong denial follow-up experience, as well as excellent customer service skills.

Nice To Haves

  • Knowledge of Athena Medical Practice Management System preferred, but not required; will train the right person.

Responsibilities

  • Answers incoming calls to the Business Office regarding insurance questions.
  • Attempts to assist patients and resolve billing issues.
  • Routes calls to proper person if unable to help.
  • Uses excellent communication skills and provides good customer service to patients, internal staff and external contacts.
  • Monitor outstanding aging for assigned payors on a daily basis, in order to increase reimbursement.
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