Insurance Specialist

Cooper University Hospital•Camden, NJ

About The Position

An Insurance Specialist interviews patients and families to confirm insurance coverage, obtain benefit information, and secure pre-certification. The role refers patients with less than 100% coverage to financial assistance services, assists patients with medical coverage, and performs scheduling and administrative duties as needed.

Requirements

  • Two years of insurance verification or registration experience in a hospital or physician office.
  • Knowledge of medical insurance and billing requirements.
  • Proficiency in Flowcast, HQ, eCAOS, MISYS, and Spheris.
  • Ability to organize and take independent action.
  • Ability to project Cooper values to customers and co-workers.
  • High school diploma or equivalent.

Nice To Haves

  • Knowledge of state and federal medical assistance and health services programs.
  • Experience in cardiology scheduling and front desk work.
  • Basic knowledge of hospital and physician coding.
  • Bilingual ability.

Responsibilities

  • Interview patients and families to ensure insurance coverage.
  • Obtain insurance benefit information and pre-certification.
  • Refer patients with less than 100% coverage to financial assistance services.
  • Assist patients with medical coverage.
  • Perform scheduling duties as needed.
  • Perform administrative duties as needed.
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