Insurance Specialist - Billing/ Follow Up

The US Oncology Network • Vancouver, WA

13h • Onsite

About The Position

Compass Oncology is seeking an Insurance Specialist to join their team. Our team of Insurance Specialists work tirelessly to make sure insurance companies reimburse for stated coverage and patient’s out of pocket costs are as low as possible. A person who is comfortable on the phone, has experience and knowledge of insurance companies, EOBs, and medical terminology will find success in this role. Experience in AR and Insurance Follow Up is preferred. If you would like to be an advocate for patients, we want to hear from you!

Requirements

• High School diploma or equivalent required.
• Minimum (2) years of combined medical billing and payment experience required.
• Demonstrated knowledge of state, federal, and third-party claims processing required.
• Demonstrated knowledge of state & federal collections guidelines.

Nice To Haves

• Experience in AR and Insurance Follow Up is preferred.

Responsibilities

• Monitors delinquent accounts and performs collection duties
• Reviews reports, researches and resolves issues
• Reviews payment postings for accuracy and to ensure account balances are current
• Works with co-workers to resolve insurance payment and billing errors
• Monitors and updates delinquent accounts status
• Recommends accounts for collection or write-off
• Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.
• Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations
• Answers patient payment, billing, and insurance questions and resolves complaints
• May refer patients to Patient Benefits Representative to set up payment plans
• Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records
• Performs other duties as requested or assigned

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• HSA and Flexible Spending Accounts
• Critical Illness
• Hospital
• Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED