Insurance Sales and Service Specialist

Carl Johnson•Cerritos, CA

5d•Hybrid

About The Position

This hybrid role combines customer service and sales, making it an excellent opportunity for someone who enjoys building relationships while also being rewarded for performance. You’ll work with both existing customers and prospective clients, providing excellent service while identifying opportunities to improve coverage and strengthen client relationships. As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.

Requirements

Strong communication skills and confidence speaking with customers
A service-first mindset with the ability to recognize sales opportunities
Self-motivated, goal-oriented, and organized
Ability to multitask in a fast-paced environment
Positive attitude and willingness to learn

Nice To Haves

Bilingual Spanish is a plus
Insurance License (Property & Casualty or Personal Lines) preferred, but we will support the right candidate in obtaining their license.

Responsibilities

Assist existing clients with policy updates, billing questions, endorsements, and coverage reviews
Build strong relationships with customers to ensure long-term satisfaction and retention
Identify opportunities to recommend additional coverage that better protects clients
Follow up with prospective clients and warm leads
Support agency growth through both service excellence and sales opportunities