Insurance Risk Oversight, Executive Director

JPMorganChase•Columbus, OH

About The Position

Bring your expertise to JPMorgan Chase. As part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Executive Director, Insurance Risk Oversight in Business Banking Risk, you lead the second-line risk oversight framework for Business Banking’s Insurance activities and provide dedicated coverage across broader governance, monitoring, and risk oversight priorities. You will set and evolve oversight expectations, define monitoring and escalation routines, and drive transparent reporting that enables timely identification and governance of material risks. This is a senior individual contributor role requiring strong judgment, executive influence, and the ability to operate independently across a broad set of stakeholders. Success requires strong judgment, executive presence, and the ability to connect teams and deliver scalable solutions in emerging and evolving risk areas.

Requirements

8+ years of experience in governance, oversight, controls, compliance, risk management, or related disciplines within financial services
Demonstrated expertise building or leading governance/oversight frameworks, monitoring programs, and risk management practices
Proven experience operating as a senior individual contributor and influencing outcomes without direct authority
Strong capability to navigate ambiguity, establish expectations, and deliver credible challenge across complex initiatives
Track record of influencing senior stakeholders across large, matrixed organizations
Ability to rapidly develop domain expertise (including emerging areas) and connect stakeholders across organizational boundaries
Executive-level communication skills, including written, verbal, presentation, and stakeholder management
Strong analytical and critical-thinking skills, with the ability to assess risk themes, root causes, and control effectiveness
Sound judgment and professionalism, with the ability to operate independently in a dynamic environment
Experience engaging in governance routines (e.g., forums, escalations, issue governance) and driving consistent follow-through
Proficiency in Microsoft Excel, Word, and PowerPoint
Authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

Nice To Haves

Experience supporting insurance products, distribution models, carrier relationships, or related governance frameworks
Experience in Business Banking, Commercial Banking, Consumer Banking, or other financial services businesses
Experience establishing monitoring, escalation, reporting, and issue-management frameworks in a second-line or independent oversight context
Experience supporting new products, emerging business initiatives, or building scalable second-line oversight capabilities
Breadth across risk domains, such as product risk, fraud risk, operational risk, or third-party risk
Familiarity with regulatory examinations, audit activities, and control environments
Experience leveraging analytics, automation, or AI-enabled capabilities to strengthen governance and oversight

Responsibilities

Lead second-line oversight for Business Banking Insurance activities across products, distribution, servicing operations, and customer outcomes
Oversee carrier relationships and third-party arrangements, ensuring risks are identified, assessed, and governed appropriately
Design and maintain risk indicators and monitoring routines that provide forward-looking visibility into key risk themes
Establish reporting frameworks, escalation criteria, and governance forums to support effective risk decisioning and transparency
Drive issue-management practices, including identification, assessment, escalation, tracking, and remediation governance
Advance governance and oversight capabilities to support business growth, evolving risk profiles, and changing regulatory expectations
Set clear risk expectations for emerging products, fraud risk initiatives, and business-led growth opportunities
Provide credible challenge and independent perspective on complex initiatives, balancing risk, customer outcomes, and scalability
Partner with Product, Operations, Technology, Legal, Compliance, Controls, and business stakeholders to inform key decisions
Represent Business Banking Risk in governance forums, regulatory engagements, audits, and independent reviews
Translate complex risk and control topics into pragmatic, scalable actions and communications for senior audiences