Insurance & Risk Manager
About The Position
As an Insurance & Risk Manager, you will manage and oversee a variety of insurance claims and risk-related processes. This includes handling auto liability and physical damage claims, coordinating workers’ compensation claims from incident reporting through resolution, and managing property damage, equipment damage, and general liability claims. You will investigate incidents, gather documentation, and maintain organized claim records. Communication with insurance carriers, adjusters, brokers, legal counsel, and internal teams is key. You will monitor claim progress, reserves, and settlements to ensure timely resolution, and review accident reports, invoices, estimates, repair documentation, and supporting records. Maintaining accurate and up-to-date claim tracking systems and reporting is essential. You will also support the administration of the company’s insurance program, assisting with policy renewals, audits, certificates of insurance, and underwriting requests. Identifying trends, recurring losses, and opportunities for operational improvement and risk reduction is also part of the role. You will partner with Safety, HR, Operations, Fleet, and Finance teams to improve incident response and claim outcomes.
Requirements
- 3+ years of experience in insurance claims, risk management, or claims administration
- Experience handling auto claims
- Experience handling workers’ compensation claims
- Experience handling property or damage claims
- Strong understanding of insurance policies, coverages, and claims processes
- Ability to manage multiple claims and priorities in a fast-paced environment
- Strong organizational, communication, and problem-solving skills
- High attention to detail and ability to follow processes accurately
- Proficiency in Google Suite and claims management systems
Nice To Haves
- Experience working with brokers, TPAs, carriers, and adjusters preferred
- Experience in home services, construction, pest control, transportation, or multi-location operations
- Insurance certifications such as AIC, ARM, or CPCU are a plus
- Knowledge of OSHA, workplace injury reporting, or fleet safety practices preferred
Responsibilities
- Handle and manage auto liability and physical damage claims
- Coordinate workers’ compensation claims from incident reporting through resolution
- Manage property damage, equipment damage, and general liability claims
- Investigate incidents, gather documentation, and maintain organized claim records
- Communicate directly with insurance carriers, adjusters, brokers, legal counsel, and internal teams
- Monitor claim progress, reserves, and settlements to ensure timely resolution
- Review accident reports, invoices, estimates, repair documentation, and supporting records
- Maintain accurate and up-to-date claim tracking systems and reporting
- Support administration of the company’s insurance program
- Assist with policy renewals, audits, certificates of insurance, and underwriting requests
- Identify trends, recurring losses, and opportunities for operational improvement and risk reduction
- Partner with Safety, HR, Operations, Fleet, and Finance teams to improve incident response and claim outcomes
Benefits
- Competitive pay based on experience
- Health, dental, and vision insurance
- 401(k)
- Paid time off and paid holidays
- Growth opportunities within a fast-growing organization
- Collaborative and team-oriented work environment
- Performance Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
