About The Position

Globe Life AIL is actively seeking full-time Remote Insurance Producers in TACOMA, WA. This role offers a unique opportunity to earn $75K–$100K+, with fast promotions, no cold calling, and lifetime residual income. The position involves serving as the first point of contact for customer support, responding to inquiries, assisting with services, resolving issues, and ensuring a seamless customer journey. You will also update and maintain accurate support documentation and FAQs, collect and route customer feedback, and demonstrate perseverance and empathy in resolving client concerns. Continuous learning and knowledge sharing with teammates are also key aspects of the role. This is a commission-based position.

Requirements

  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset – we value coachability over perfection!

Nice To Haves

  • Previous customer service or soft sales experience is a plus.

Responsibilities

  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

Benefits

  • Weekly pay plus performance-based bonuses
  • Health, life, and retirement benefits
  • Merit-based promotions and opportunities for advancement into leadership roles
  • A supportive, team-oriented culture that values your growth
  • Paid Training
  • Career Growth
  • Lifetime residual income
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