Remote Insurance Sales - Richmond, VA (23223) | Paid Training & Career Growth - Globe Life AIL

Globe Life AIL•Richmond, VA

11h•$75,000 - $100,000•Remote

About The Position

Globe Life AIL is actively seeking full-time Remote Insurance Producers in Richmond, VA. This role involves serving as the first point of contact for customer support, responding to inquiries, assisting with services, resolving issues, and ensuring a seamless customer journey. The position requires updating and maintaining accurate support documentation and FAQs, collecting and routing customer feedback, and demonstrating perseverance and empathy in resolving client concerns. Producers will also learn continuously and share their knowledge with teammates. This is a commission-based position with opportunities for fast promotions and lifetime residual income.

Requirements

Excellent written and verbal communication skills.
Commitment to working hard to grow.
A customer-first mindset with a strong desire to assist others.
Comfort with live chat, email communication, and CRM platforms.
Ability to learn quickly, stay organized, and handle multiple priorities.
A positive attitude and a growth mindset – we value coachability over perfection!

Nice To Haves

Previous customer service or soft sales experience is a plus.

Responsibilities

Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
Update and maintain accurate support documentation and FAQs.
Collect and route customer feedback for internal improvement.
Demonstrate perseverance and empathy in resolving client concerns.
Learn continuously and share your knowledge with teammates.