Insurance Processor II (58782)

AAA Northeast•North Providence, RI

1d•$20 - $24•Remote

About The Position

AAA Northeast is seeking an Insurance Processor II to join their team. This role involves processing various insurance-related documents and communications, answering customer inquiries, and coordinating with external parties. The company is committed to innovation, community service, and providing excellent member experiences, and has been recognized as a top employer in the Northeast.

Requirements

High School Diploma or GED Required
Clerical experience in the Insurance industry Required

Nice To Haves

Customer service experience Preferred

Responsibilities

Process incoming mail, email, and faxes (i.e., discounts, driver change requests, cancelations, mortgagee requests including providing evidence of insurance, etc.).
Answer insureds’ calls regarding claims, payments, and change of address.
Upload policy revisions via policy portals.
Coordinate Dealer Desk functions, including exchanging information with insureds, car dealers, banks, etc. to facilitate vehicle changes.
Build professional relationships with coworkers, agents and industry contacts.
Process incoming checks, including uploading payment information via payment portals.
Apply effective date of discount and ensure proper documentation is received.
Correct errors on returned mail in a timely and effective manner.
Send correspondence to insureds
Crosstrain in other Agency Support functions; backup to other teams as necessary.
Other duties as assigned.