Insurance Operations Specialist

Automotive Risk Consultants, IncDenver, CO
Onsite

About The Position

AutoRisk is a growing, highly niched commercial independent insurance agency built on deep industry expertise. We are actively integrating AI-assisted tools into our workflows — from renewal provisioning and pre-work, policy analysis to client communication and underwriting support. We are looking for an Insurance Operations Specialist who sees technology as a force multiplier: someone who brings strong P&C fundamentals and genuine curiosity about how AI can make complex insurance work faster and smarter.

Requirements

  • 2+ years of Property & Casualty (P&C) insurance experience
  • Ability to reliably commute to or relocate to Denver, CO 80210 before start date

Nice To Haves

  • Active Property & Casualty (P&C) License
  • Experience with agency management systems such as AMS360, Applied Epic, or HawkSoft
  • Comfort working with and integrating AI tools in a professional context, or genuine curiosity about AI in insurance
  • Ability to evaluate AI-assisted outputs and provide feedback to improve workflow accuracy
  • Strong documentation habits and attention to detail

Responsibilities

  • Work assigned accounts 60 days prior to renewal; prepare and deliver binders within 3 days of receipt
  • Review renewals to identify non-standard policies that can be rewritten in a standard program, using AI-assisted tools to surface opportunities
  • Obtain updated client exposure information and complete renewal applications 60 days before renewal date
  • Prepare renewal applications for businesses through companies no longer represented, at least 45 days prior to renewal
  • Perform underwriting functions to ensure classification and rating accuracy on new and renewal business, including review of AI-generated risk flags
  • Negotiate pricing, policy conditions, and terms with insurance markets
  • Review quotes and recommend best coverage options for price and coverage; document all related conversations
  • Participate in discussion and review of current market conditions on specific accounts
  • Maintain timely, thorough interactions with clients and carriers to minimize E&O exposure
  • Document all material conversations with insureds and carriers per operations manual; supports AI-assisted client history analysis
  • Review termination and cancellation notices within 48 hours to determine appropriate action
  • Assist clients with claims reporting as requested
  • Support clients through the Premium Audit Process, including audit form completion and explaining debit/credit premium summaries

Benefits

  • Health, Dental, and Vision Insurance
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
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