Insurance Operations Lead

Camber • New York, NY

7d • Hybrid

About The Position

Camber is looking for an Operations Lead to be the foundational architect of our Operations function. You will take ownership of key workflows, solving complex problems by designing, implementing, and maintaining scalable, data-driven systems that ensure our day-to-day operations run flawlessly and enable us to deliver care.

Success in this role requires strong cross-functional collaboration. You will work directly with Engineering, Product, and Data to build the technical and process infrastructure required for business success. You will also partner with Payer, CX, and Growth teams to deploy and refine these systems.

You are an experienced operator who has a history of achieving measurable outcomes, building efficient processes, and using data to assess team performance in a fast-paced, high-growth environment.

Requirements

• 5-7+ years of operational experience, ideally within a high-growth company.
• Strategic Problem Solver: You embrace ambiguity and seek out complex challenges to drive strategy and deliver concrete outcomes.
• Execution Master: You maintain exceptional organizational control over numerous moving pieces without difficulty.
• Accountable Collaborator: You proactively partner across the organization, leading teams to achieve business results.
• Growth Mindset: You are energized by a high-autonomy environment that values open feedback and fosters individual growth.

Responsibilities

• Optimize financial outcomes by improving insurance billing for clinics and patients.
• Translate operational needs into product requirements for Engineering and Product teams.
• Drive new initiatives (0-1) by laying the strategic and operational groundwork.
• Develop and implement core scalable processes in partnership with cross-functional teams.
• Analyze operational data to define strategy, accelerate progress, and ensure delivery on OKRs and roadmap goals.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care.
• Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you.
• Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care).
• Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees.
• Time Off That Counts: 18 PTO days per year (plus rollover), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team.
• Fitness Stipend: $100/month to use on fitness however you choose.
• Hybrid Flexibility: In NYC? We work in the office 3–5x/week, with flexibility when life happens. Fridays are remote-friendly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed