Insurance Intern- Tri Cities

ICCU•Kennewick, WA

7h•Remote

About The Position

This is a remote, semester-long internship opportunity for an Insurance Intern. The intern will conduct outbound calls to Medicare-eligible individuals to prequalify and schedule appointments with licensed agents. Responsibilities include managing and organizing incoming leads, assisting agents with databases and calendars, and participating in mentorship with a licensed Medicare agent. The role also involves supporting additional administrative and outreach projects. Performance is compensated based on outreach activity and successful engagement outcomes. The company provides a laptop, soft phone, and headset. Interns are expected to maintain a positive attitude, accuracy in lead tracking, professionalism, and compliance with HIPAA, CMS guidelines, and internal policies.

Requirements

Currently enrolled in a Bachelor’s or Master’s program.
Strong verbal communication and interpersonal skills, especially over the phone.
Comfortable using CRM systems and lead tracking tools.
Professional demeanor and ability to maintain confidentiality of client information.
Willingness to learn about Medicare products, ethical sales practices, and compliance standards.
Must be eligible for membership at ICCU to obtain employment.

Nice To Haves

Background check and fingerprinting may be required depending on system access.

Responsibilities

Conduct outbound calls to Medicare-eligible individuals to prequalify and schedule appointments with licensed agents.
Manage and organize incoming leads from various sources including marketing campaigns, referrals, and outreach efforts.
Assist licensed agents in maintaining lead databases and appointment calendars.
Participate in mentorship with a licensed Medicare agent to gain practical insights into client interaction and compliance.
Support additional administrative and outreach projects as assigned.