Insurance Intern

ICCU • Moscow, ID

6d • Remote

About The Position

Support the Medicare Team by initiating outbound calls to prospective members and setting qualified appointments for licensed Medicare agents. This semester-long internship provides hands-on experience in lead generation, client engagement, and the Medicare sales process. The role is fully remote, offers flexible hours of 5 to 25 hours per week, and provides performance-based compensation influenced by outreach activity and successful engagement outcomes. A laptop, soft phone, and headset are provided. The intern must be eligible for ICCU membership to obtain employment. Background checks and fingerprinting may be required depending on system access.

Requirements

• Currently enrolled in a bachelor's or master's program.
• Strong verbal communication and interpersonal skills, especially over the phone.
• Comfort using CRM systems and lead tracking tools.
• Professional demeanor and ability to maintain confidentiality of client information.
• Willingness to learn about Medicare products, ethical sales practices, and compliance standards.
• Must be eligible for membership at ICCU to obtain employment.

Responsibilities

• Call Medicare-eligible individuals to prequalify them and schedule appointments with licensed agents.
• Manage and organize incoming leads from marketing campaigns, referrals, and outreach efforts.
• Assist licensed agents with maintaining lead databases and appointment calendars.
• Participate in mentorship with a licensed Medicare agent to gain practical insights into client interaction and compliance.
• Support additional administrative and outreach projects as assigned.
• Maintain accurate lead tracking and appointment setting.
• Comply with HIPAA, CMS guidelines, and internal compliance policies.

What This Job Offers

• Career Level: Intern