Insurance Follow Up Specialist - Seattle, WA
About The Position
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists, and nurse practitioners to dive into private practice, without doing all the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,300 providers throughout our 25+ locations, and we are continuing to grow! We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally. The Insurance Follow-Up Specialist is responsible for reviewing rejected claims, posting insurance payments, and resolving outstanding insurance balances. Successful candidates will understand medical billing concepts, have excellent attention to detail and collaborate well with others. We encourage new ideas and creative process improvements that can make us a stronger team and company.
Requirements
- Ability to communicate professionally, clearly, and effectively with management, staff and insurance companies
- One year of experience with the following:
- Resolving outstanding medical insurance AR by researching unpaid claims via insurance calls and portal navigation
- Claims reprocessing requests, corrected claims, and appeals
- Navigating many commercial insurances such as Blue Cross/Blue Shield, Aetna, Cigna, and Optum
- Working within an EHR system and the Microsoft Office suite including Excel and Outlook
- Posting medical insurance payments to an EHR system
- Navigating clearinghouse data and resolving rejected claims
Nice To Haves
- Behavioral health medical billing experience
- Experience working with Apple computers and macOS
- AdvancedMD experience
- Washington Medicaid experience
Responsibilities
- Call insurances and use payer portals to resolve insurance denials.
- Focus on denials and 120+ resolution of claims.
- Communicate with providers about the status of outstanding insurance balances.
- Research and submit claims that are unable to be sent to insurances electronically.
- Resolve issues with claims that are electronically rejected by payers.
- Process and post insurance payments.
- Collaborate with team members to meet department goals and daily tasks.
Benefits
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually in first year
- 6 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
