Insurance Follow Up Specialist
PREMIER MEDICAL TRANSPORT INC•Costa Mesa, CA
•$20 - $28•Onsite
About The Position
The Health Insurance Follow-Up Specialist ensures timely and accurate reimbursement from insurance carriers. The role monitors and follows up on outstanding insurance claims, identifies and resolves payment discrepancies, and communicates with payers, patients, and internal departments to optimize cash flow and reduce accounts receivable aging. This is an in-office position in Costa Mesa, California, with day, swing, and night shifts available. The position is full time and pays $20.00–$27.50 per hour.
Requirements
- Minimum 1–2 years of experience in medical billing, insurance follow-up, or revenue cycle operations.
- Strong understanding of insurance claims, EOBs, and payer reimbursement processes.
- Excellent analytical, problem-solving, and organizational skills.
- Ability to work independently and manage multiple tasks in a deadline-driven environment.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Nice To Haves
- Experience with electronic health record (EHR) and billing systems such as Epic, Athena, NextGen, or similar.
- Knowledge of CPT, ICD-10, and HCPCS coding.
Responsibilities
- Review aging reports and follow up on unpaid or denied insurance claims according to company standards and payer timelines.
- Research and resolve claim denials, underpayments, and rejections through direct communication with insurance companies.
- Prepare and submit corrected claims, appeals, and supporting documentation as needed.
- Maintain detailed and accurate records of claim follow-up activities in the billing system.
- Collaborate with billing, coding, and front-office teams to address claim issues and prevent future denials.
- Verify insurance eligibility and benefits when necessary to ensure correct claim submission.
- Stay updated on insurance payer policies, coding changes, and reimbursement guidelines.
- Meet or exceed department productivity and quality performance standards.
- Provide customer service when interacting with payers, patients, and internal staff.
Benefits
- Paid weekly
- 401(k) plan with employer match
- Paid time off and sick pay
- Medical, dental, and vision coverage
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
