Insurance Follow-Up Specialist - Denials

AspirionDelray Beach, FL
$18 - $23Remote

About The Position

We are seeking an Insurance Follow-Up Specialist to join our growing team. In this position, you will perform a variety of tasks to support the Appeals Specialists in their efforts to pursue proper reimbursement on behalf of hospitals. Insurance Follow-Up Specialists are responsible for contacting insurance carriers to follow up on accounts, provide accurate and thorough feedback, and properly notate internal and external systems.

Requirements

  • High School Diploma or GED required
  • Strong healthcare industry knowledge
  • Ability to troubleshoot and remedy claim submission errors
  • Demonstrated attention to detail
  • Excellent written and verbal communication skills
  • Team-Oriented and Flexible
  • Creative Problem-solving skills
  • Demonstrate integrity and ethics in day-to-day tasks and decision making, operate effectively in the environment and the environment of the work group, maintain a focus on self-development and seek continuous feedback and learning opportunities
  • Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices; this includes becoming familiar with Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  • US remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval.

Nice To Haves

  • bachelor's degree preferred
  • 1-3 insurance follow-up experience preferred
  • Previous work from home experience preferred

Responsibilities

  • Contact insurance companies for status of claim and appeal submissions, moving accounts through the insurance carriers’ claim processing system
  • Check client systems and payer portals for status when feasible
  • Assist with special client projects
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