Insurance Follow-up Rep - Denials (Contract)

Aspirion • Delray Beach, FL

10d • Remote

About The Position

This position is an indefinite contract role with no predetermined end date and is expected to continue based on ongoing business needs. In this position, you will perform a variety of tasks to support the Appeals Specialists in their efforts to pursue proper reimbursement on behalf of hospitals. Insurance Follow-Up Specialists are responsible for contacting insurance carriers to follow up on accounts, provide accurate and thorough feedback, and properly notate internal and external systems.

Requirements

• High School Diploma or GED required; bachelor's degree preferred
• Strong healthcare industry knowledge
• Ability to troubleshoot and remedy claim submission errors
• Demonstrated attention to detail
• Excellent written and verbal communication skills
• Team-Oriented and Flexible
• Creative Problem-solving skills
• 1-3 insurance follow-up experience preferred
• Previous work from home experience preferred
• Demonstrate integrity and ethics in day-to-day tasks and decision making, operate effectively in the environment and the environment of the work group, maintain a focus on self-development and seek continuous feedback and learning opportunities
• Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices; this includes becoming familiar with Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
• US remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval.

Responsibilities

• Contact insurance companies for status of claim and appeal submissions, moving accounts through the insurance carriers’ claim processing system
• Check client systems and payer portals for status when feasible
• Assist with special client projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree