Insurance Follow-Up Analyst (Hospital)

Westerkamp Group, LLC•Houma, LA

2d•Onsite

About The Position

Westerkamp Group, LLC is an expanding company specializing in Revenue Cycle Management services in the health care industry. We are currently seeking a hospital-based Insurance Follow Up Analyst in our Houma, LA office to resolve outstanding and unpaid insurance claims. The Insurance Follow Up Analyst works as a member of our business office and is responsible for providing patient and third-party hospital follow-up services to our clients. The Insurance Follow Up Analyst will be working in the Epic patient accounting system.

Requirements

Full understanding of insurance follow up processes (billing, collections, credit balances, managed care, Medicare, Medicaid, and commercial insurance claims) for hospital claims.
Ability to review account balances and denials and perform steps to overturn the denials.
Ability to identify adjustments and write-offs in cases where an appeal is denied or as required by policy.
Ability to adhere to strict compliance and confidentiality guidelines related to HIPAA.
Excellent telephone and communication skills with strong analytical capabilities and ability to work a high volume of claims.
Well-developed interpersonal skills to work with guarantors and various third-party insurance departments.
Basic knowledge of CPT, HCPCS and ICD-10 codes.

Responsibilities

Resolve outstanding and unpaid insurance claims.
Provide patient and third-party hospital follow-up services.
Work in the Epic patient accounting system.
Review account balances and denials and perform steps to overturn the denials.
Identify adjustments and write-offs in cases where an appeal is denied or as required by policy.
Work independently and accomplish goals working on a wide variety of special projects within the business office.