Insurance Eligibility and Medical Billing Assistant

Ohel Children's Home and Family Services•Brooklyn, NY

3d•Onsite

About The Position

Ohel is seeking a detail-oriented, experienced, and collaborative Insurance Eligibility and Medical Billing Assistant to join our Fiscal Department. This is an excellent opportunity for a proactive professional who takes pride in accuracy, enjoys working as part of a team, and is committed to ensuring clients receive uninterrupted access to services. In this role, you will play a key part in supporting the revenue cycle by verifying insurance eligibility, minimizing claim denials, facilitating timely reimbursements, and helping maintain the financial integrity of our programs through accurate documentation and effective collaboration with billing staff.

Requirements

2–3 years of experience in insurance eligibility verification, medical billing, or healthcare revenue cycle operations required
Excellent interpersonal and customer service skills, with the ability to work effectively with individuals with disabilities, colleagues, and external providers
Experience with Electronic Health Record (EHR) systems preferred
Advanced Microsoft Office skills, particularly Excel
The successful candidate is a dependable, motivated team player who is equally comfortable working independently and collaborating with others.
You are organized, resourceful, and committed to accuracy, with the ability to communicate effectively, manage competing priorities, and contribute to a positive, supportive work environment.

Responsibilities

Verify insurance eligibility and benefits through payer portals prior to services, including both in-person and telehealth appointments, updating insurance information in the electronic health record (EHR) as needed
Accurately document insurance coverage and support billing through timely data collection and reporting
Build and maintain positive working relationships with clients, payers, and internal departments to resolve claim denials, reimbursement issues, and payer discrepancies
Obtain or assist with pre-authorizations and prior authorizations when required
Ensure compliance with organizational policies, regulatory requirements, and ethical standards