Insurance Customer Service Representative - San Francisco , CA
About The Position
Imagine joining a rapidly growing tech insurance company looking to fundamentally change how the entire insurance industry works; that's the goal!! This insurance agency is in high-growth mode and is blending cutting-edge technology with a stellar client experience! This company is looking to add a Customer Service Representative to be the face of this transformation!! Think Instagram, Facebook, and Snapchat. Those companies reshaped the way society interacts with one another. This company is doing the same thing in the insurance industry! Come join us to change the world!
Requirements
- Administrative, client-facing, or call center experience
- Microsoft Office and Customer Relationship Management CRM systems
Nice To Haves
- 1-2+ years of prior insurance experience is highly desirable
- Active Property & Casualty License or willing to obtain
- Customer Service background handling a large volume of inbound and outbound calls
- Bilingual in Spanish is a plus!
Responsibilities
- Responsible for managing back-to-back inbound and outbound calls.
- Respond to inquiries regarding client accounts, payments, etc.
- Be the face of the company by being the first point of contact for urgent client needs.
- Complete list of daily duties such as ensuring invoices are paid, handling account renewals, etc.
- Documentation on all account activity and an ongoing duties list that is consistently updated.
Benefits
- Full suite of benefits including medical, dental, and vision coverage
- Paid time off and paid holidays
- Dedicated mentorship and training program with room for growth!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
