Insurance Coordinator, Scotia Wealth Management (Stratford) - 8 Month Contract

Scotiabank•Stratford, ON

74d•Hybrid

About The Position

The Insurance Coordinator contributes to the overall success of the Insurance Canada Processing Centre in Stratford, ON, ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. The Insurance Coordinator ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Requirements

Previous administration experience in an office setting
Comfortability working from home with possible in-office days at our Stratford, ON location
Strong communication skills, both verbal and written
Proven analytical, problem solving and organization skills
Comfortability with using and learning new technology tools, including proficiency in Microsoft Office applications (i.e. Excel, Work, Outlook, etc.)

Nice To Haves

Knowledge of policies and procedures regarding creditor insurance products, programs and procedures would be considered an asset
Knowledge of the Bank’s accounting controls and regulatory compliance requirements, as well as systems (Intralink, PEGA, TLS, CIS, ED, MIMS, AS400, KS), would be considered an asset

Responsibilities

The Insurance Coordinator champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Accurately process and maintain records for requests for changes/actions/corrections from our service partners across the product scope.
Responding independently and accurately to telephone inquiries by ensuring that action is taken to fully address the inquiry.
Providing assistance as required with investigating and resolving customer inquires.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high performance environment and contributes to an inclusive work environment.