Insurance Coordinator - Key Whitman Eye Center, S. Arlington

Surgery Partners CareersArlington, TX
Onsite

About The Position

The Insurance Coordinator position verifies patient eligibility and benefits, provides estimates for in office services and surgical procedures, follows up on patient referrals and answers incoming billing questions from patients.

Requirements

  • Exhibit professional verbal communications skills, including written and with proper grammar
  • Knowledge of medical billing/collection practice
  • Knowledge of business office procedures
  • Ability to read and understand ERAs / EOBs
  • Knowledge of basic medical coding and third-party operating procedures and practices
  • Ability to maintain effective working relationships with patients and employees
  • Ability to operate a computer, computer software and basic office equipment

Responsibilities

  • Answers incoming billing questions and concerns from patients
  • Obtains patient eligibility status and benefit verification
  • Compiling medical records as needed
  • Verifies patient referral status
  • Answers questions from patients, staff and insurance companies
  • Identifies and prepares patient refunds
  • Prepares, reviews, and sends patient statements
  • Performs various collections actions including contacting patients by phone; correcting and resubmitting claims to third party payers
  • Maintains strict confidentiality; adheres to HIPAA guidelines and regulations
  • Performs other work related duties as assigned

Benefits

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
  • And more!
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