Insurance Coordinator - Periodontal Associates of Memphis
About The Position
At Periodontal Associates of Memphis, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day. We’re growing and looking for outstanding professionals to join our team. Insurance Coordinator – Liaison for Patient Insurance Why You’ll Love Working With Us: We take time to get to know our patients and provide care that’s personalized and thoughtful. You’ll join a supportive team that values collaboration, communication, and growth. We’re committed to clinical excellence and making a positive impact every day. What You’ll Do: Coordinates and verifies insurance eligibility, coverage, payment estimates for each patient with dental insurance. Educates patients on their plan coverage and financial responsibility, answers and places calls to coordinate communication on pending authorizations and payments. Files insurance claims and posts payments daily, sends requested information to insurance companies, and follows up with insurance companies to resolve payment delays, denials, or appeals. Positively assists front desk and office team as needed
Requirements
- Excellent interpersonal communication & customer service skills
- Experience & understanding of accounting and office systems such as Microsoft Office, Excel
- Efficient work ethic, attention to detail, and integrity when handling clerical procedures, patient data, and insurance claims.
Nice To Haves
- Prior experience with medical or dental insurance, billing, or office settings preferred.
Responsibilities
- Coordinates and verifies insurance eligibility, coverage, payment estimates for each patient with dental insurance.
- Educates patients on their plan coverage and financial responsibility.
- Answers and places calls to coordinate communication on pending authorizations and payments.
- Files insurance claims and posts payments daily.
- Sends requested information to insurance companies.
- Follows up with insurance companies to resolve payment delays, denials, or appeals.
- Assists front desk and office team as needed.
Benefits
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan
- Health and Vision Insurance
- Employer-Paid Dental Insurance
- Life Insurance
- Care.com Membership & Employee Assistance Program
- Supplemental Coverage (Disability, Critical Illness, Accident)
- Paid Scrub Allowance
- Career Growth and Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
