Insurance Coordinator - CBO

Triangle Family Dentistry • Wake Forest, NC

6d

About The Position

We are looking for a friendly, caring, goal-oriented, and team-oriented individual who is self-motivated to join our team and help us reach the next level. This role involves studying insurance plans, documenting insurance information, calculating patient balances, identifying financial concerns, verifying insurance information for claims, corresponding with insurance companies, and handling insurance-related inquiries with a helpful and positive attitude. The candidate must be willing to assist in other areas as needed.

Requirements

• Minimum of 1-2 years experience and knowledge of dental insurance.
• Knowledge of English composition, grammar, spelling, and punctuation.
• Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software).

Nice To Haves

• Experience with TAB32 is a plus.

Responsibilities

• Study insurance plans used most frequently to understand the various limitations and guidelines.
• Document basic insurance information in the patient’s file for quick reference.
• Calculate amounts due, so effective collection over the counter can take place during the day.
• Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart.
• Verify in advance of treatment that all information required by insurance companies such as x-rays, charting, narratives, and other documentation is available for processing the claim when applicable.
• Correspond with insurance companies to review treatment coverage or denials.
• Handle all inquiries concerning insurance daily with a helpful and positive attitude.
• Willing to help in other areas as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed