Insurance Compliance Analyst

Virginia Information Technologies Agency • Richmond, VA

1d • $54,728 - $82,092 • Hybrid

About The Position

The Virginia Workers' Compensation Commission is seeking an Insurance Compliance Analyst who enjoys working independently while partnering with internal and external stakeholders to ensure compliance with Virginia insurance statutes and Commission regulations. This position offers the opportunity to become a trusted resource for agency staff, insurance carriers, employers, self-insured entities, and the public while contributing to the Commission's mission of serving the citizens of the Commonwealth. If you are detail-oriented, naturally curious, and enjoy work that requires critical thinking, sound judgment, and continuous learning, we encourage you to apply. As an Insurance Compliance Analyst, you'll play an important role in ensuring insurance compliance throughout the Commonwealth by reviewing regulations, policies, and compliance-related issues, and providing guidance to customers and stakeholders.

Requirements

• Knowledge of the Virginia Workers' Compensation Act, procedures and practices with emphasis on insurance requirements; agency administrative, clerical and system support procedures.
• Experience working with workers' compensation insurance programs in a high volume, production oriented environment
• Ability to perform detailed work and research a wide range of rules and regulations essential to insurance workers' compensation compliance; handle multiple tasks with strong attention to detail.
• Possesses strong organizational, analytical, and oral and written communication skills providing excellent customer service.
• Ability to work with others to achieve team goals; data entry/keyboarding, and problem-solving skills.
• Demonstrated ability to apply business processes to workflow; collect, assemble, and process information; work effectively with employees and supervisors in a fast-paced, automated production environment in a professional manner; and learn and adapt to new practices, procedures, and operation.

Nice To Haves

• Enjoy analytical and investigative work.
• Can research and analyze laws, regulations, and policies with accuracy.
• Work independently while effectively managing multiple priorities.
• Have exceptional attention to detail and organizational skills.
• Communicate complex information clearly to a variety of audiences.
• Build positive working relationships with internal and external stakeholders.
• Exercise sound judgment and maintain confidentiality
• Take initiative and enjoy solving problems.
• Adapt well to changing priorities and evolving business needs.

Responsibilities

• Monitor and evaluate insurance compliance in accordance with the Virginia Workers' Compensation Act and Commission regulations.
• Research and analyze regulations, policies, and insurance documentation.
• Investigate compliance issues and determine appropriate next steps.
• Provide guidance and technical assistance to insurance carriers, employers, attorneys, self-insured entities, and internal Commission staff.
• Review applications, reports, certificates, and other regulatory documents for completeness and compliance.
• Maintain accurate records and case documentation within agency systems.
• Respond to inquiries from customers and stakeholders professionally and efficiently.
• Collaborate with departments across the agency to resolve complex compliance matters.
• Assist with special projects, process improvements, and other duties that support department operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed