Insurance Collector I

Connecticut Orthopaedic Specialists Pc•Wallingford, CT
•$22 - $30•Onsite

About The Position

The Insurance Collector I is responsible for monitoring accounts to determine the timeliness of payment/collection. Duties for this position involve resolving denials and/or correspondence, providing follow-up communication as necessary, and re-billing outstanding accounts. This position closely works with the CO Billing Team and Collections Supervisor.

Requirements

  • High School Diploma or GED required
  • Two years of experience with medical insurance collections.
  • Prior knowledge of CPT/modifiers and ICD-9/ICD-10 codes.

Nice To Haves

  • Associate's degree or higher preferred
  • EMR experience preferred.
  • Orthopaedic collections experience is preferred.
  • Experience with insurance websites such as Availity and knowledge of MS 365 is a plus.

Responsibilities

  • Monitor and resolve EDI dashboard for claim kick-out edits
  • Manage A/R thru system module and reports
  • Process simple denials, resubmit, appeal and follow-up on unpaid/incorrectly processed claims
  • Work with Coding department to resolve claim rejections and appeals
  • Answer incoming insurance specific inquiries
  • Process basic insurance follow-up on claims
  • Communicate with insurance carriers for claim status and collect on accounts
  • Assist with process improvement to bring about greater claims resolution
  • Ensure the quality, integrity, and proper work effort of assigned tasks
  • Perform other tasks and related work as required
  • Follow all Connecticut Orthopaedics policies and procedures including but not limited to Human Resources, administrative, and HIPAA compliance
  • Perform other duties as assigned by their supervisor

Benefits

  • Medical, dental, and vision insurance
  • Competitive compensation package
  • 401(k) contributions
  • company-paid life insurance.
  • Generous paid time off
  • paid holidays
  • Employee Assistance Program (EAP)
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