Insurance Authorization Lead

InovaFairfax, VA
Hybrid

About The Position

Inova Fairfax Hospital is looking for a dedicated Insurance Authorization Lead to join the team. This role will be Hybrid; Monday-Friday, 9:00 AM – 5:30 PM with an occasional rotating weekend shift (Saturday). Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Requirements

  • High School or GED
  • Five (5) years of healthcare revenue cycle, patient access, authorizations, preservice financial clearance, or related healthcare operations

Nice To Haves

  • Authorization experience on payer portals
  • Oncology experience is a plus
  • Comfortability in training other staff members & working on a team

Responsibilities

  • Serves as the primary team lead and operational resource, providing day‑to‑day guidance on workflows, payor requirements, authorization processes, preservice financial clearance, and estimate workflows.
  • Oversees team productivity, work queues, turnaround times, and performance metrics—including authorization timeliness, clearance completion, estimate accuracy, and denial prevention—to ensure service level and operational standards are met.
  • Performs and supports complex authorization activities across multiple service lines, including high‑acuity and specialty services requiring advanced medical policy interpretation and cross‑functional coordination.
  • Ensures preservice workflows are completed accurately and timely, including authorizations, medical necessity validation, financial clearance, and patient responsibility estimates in alignment with financial transparency standards.
  • Conducts routine quality audits of authorization, preservice, and estimate processes to ensure accuracy, compliance with payor guidelines, and adherence to organizational policies.
  • Analyzes workflow outcomes, denial trends, and operational gaps to identify root causes and recommend process improvements, automation opportunities, and workflow optimization initiatives.
  • Provides mentoring, coaching, and onboarding support to strengthen team knowledge and performance; serves as a liaison between frontline staff and leadership while providing operational coverage as needed to maintain workflow continuity.
  • Oversees and assists team members in assigned functional area, which may include but not limited to, ensuring team is meeting key-deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting in time management and scheduling; escalates issues to senior leaders as needed.
  • May perform additional duties as assigned.

Benefits

  • medical, dental and vision coverage
  • robust team member wellness program
  • Inova matches the first 5% of eligible contributions – starting on your first day.
  • up to $5,250 per year in education assistance
  • up to $10,000 for student loans
  • 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • paid time off
  • paid parental leave
  • flexible work schedules
  • remote and hybrid career opportunities
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