Insurance Auditor

General Rv CenterWixom, MI

About The Position

America's Choice Insurance Partners is the trusted advisors to the individuals and families throughout 33 states that have a passion for the recreation and outdoor lifestyle. Our Service Team is growing and we are adding a Binding Specialist to the team. The Binding Specialist reviews and processes insurance policies while providing support to the client service team. This role requires a strong attention to detail while auditing new policies, strong communication skills, and the ability to collaborate effectively with both clients and team members.

Requirements

  • Minimum 2 years of customer service or related experience.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks in a high-volume environment.
  • Clear, professional written and verbal communication skills.
  • Proficiency navigating multiple computer systems and software platforms.
  • Willingness to obtain licensure required.

Nice To Haves

  • Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.
  • Understanding of binding insurance policies in accordance with agency standards and state regulations.
  • Prior experience in insurance, account management, or a related field is a plus, but not required.
  • Property & Casualty license preferred.

Responsibilities

  • Review and process insurance policies.
  • Provide support to the client service team.
  • Audit new policies with strong attention to detail.
  • Communicate effectively with clients and team members.
  • Review insurance submissions for accuracy, completeness, and compliance prior to issuance.
  • Identify and escalate issues or discrepancies in a timely manner.
  • Support and maintain an efficient new business workflow from sale through policy issuance.
  • Maintain accurate records and documentation.
  • Support the account management team with service requests for existing policyholders.
  • Assist with general account management tasks as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacations
  • 401k options
  • State-of-the-art technology
  • Industry leading training program & one-on-one mentor
  • State licensing reimbursement
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