Insurance Assistant II (Hybrid)

American Medical AssociationChicago, IL
Hybrid

About The Position

AMAI offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago, IL for an Insurance Assistant II (Hybrid) on our Insurance Administrative team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. As an Insurance Assistant II, you will provide assistance to the Administrative Operations Department in order to maintain timely handling and processing of applications, enrollments, checks, claims, and incoming mail.

Requirements

  • High school diploma required
  • 2+ years of administrative experience required
  • Strong attention to detail required
  • Prior experience with scanning or imaging systems and data entry
  • Dependable
  • Demonstrated ability to work well under tight deadline pressure and manage competing deadline
  • Strong verbal and writing skills to communicate internally and with customers

Nice To Haves

  • experience in the field of insurance preferred
  • Microsoft software suite (Word, Excel, Access, PowerPoint) skills preferred

Responsibilities

  • Assist the new business team with updating applications based on underwriting decisions
  • Enter paper application information into policy administration system
  • Scan/image claim checks and documents
  • Complete pre-claim work on paper claims
  • Route work items to appropriate team/team members
  • Complete data entry such as address changes, etc.
  • Print and send outbound correspondence including: applications, ID cards and other documents
  • Collect incoming AMAI mail and sort and route to appropriate recipients
  • Front-end and back-end scan documents
  • Return mail/checks
  • Refund checks
  • Premium payment for accounting
  • Other correspondence
  • Complete Legal and Finance Teams with administrative tasks
  • Organize and retain vendor licenses
  • May include other responsibilities as assigned

Benefits

  • Employees are also eligible to participate in an incentive plan.
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