Insurance Application Coordinator (Remote - US)

Allied Solutions LLC

2d•Remote

About The Position

The Insurance Applications Coordinator is responsible for reviewing and generating lender billing files that meet the client requirements. Job Duties and Responsibilities: Produce and deliver billing files (40%) Generates and verifies lender billing files created from the loan and collateral tracking system. Checks files for format and/or data issues. Evaluates file formats and balances the file back to the billing work item. Addresses and resolves issues with the sending or receiving of billing files. Delivers files to FTP site for lender retrieval. Set up processes (10%) Processes incoming general change forms in relation to lender master policy changes. Set up new carriers in the loan and collateral tracking system based on carrier filings and new offerings. Monitor flow and accuracy Validates the accuracy of changes and remittances to carriers. Monitors timely delivery of billing work items after lender is cycled in the loan and collateral tracking system. Customer support Works with carriers on issues related to master policy set up, and answers questions. Processes incoming help desk tickets in relation to lender changes. Works with Team Lead and/or LSPD staff to resolve billing file issues. Escalates billing file issues as needed. Assists with system enhancement testing in relation to billing files, lender set up UI, and Carrier UI’s. Qualifications (Education, Experience, Certifications & KSA): High School Diploma or GED required 1 – 2 years related experience The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities. When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.

Requirements

High School Diploma or GED required
1 – 2 years related experience

Responsibilities

Produce and deliver billing files (40%) Generates and verifies lender billing files created from the loan and collateral tracking system.
Checks files for format and/or data issues.
Evaluates file formats and balances the file back to the billing work item.
Addresses and resolves issues with the sending or receiving of billing files.
Delivers files to FTP site for lender retrieval.
Set up processes (10%) Processes incoming general change forms in relation to lender master policy changes.
Set up new carriers in the loan and collateral tracking system based on carrier filings and new offerings.
Monitor flow and accuracy Validates the accuracy of changes and remittances to carriers.
Monitors timely delivery of billing work items after lender is cycled in the loan and collateral tracking system.
Customer support Works with carriers on issues related to master policy set up, and answers questions.
Processes incoming help desk tickets in relation to lender changes.
Works with Team Lead and/or LSPD staff to resolve billing file issues.
Escalates billing file issues as needed.
Assists with system enhancement testing in relation to billing files, lender set up UI, and Carrier UI’s.