Insurance Agent (Commercial Lines)

Korhorn Financial Group Inc•Bremen, IN

174d

About The Position

To fulfill KFG’s mission of educating, advising and serving with character and integrity by providing timely, considerate and professional service for personal and commercial lines insurance clients.  To build trust with insurance clients and team members and add referable value in KFG’s relationship with insurance clients.

Requirements

Significant computer and software training or experience (i.e. Microsoft Office, AMS or Applied Agency Management systems, EZLynx or other comparative rater software)
Must have a desire to pursue professional development, additional licenses and/or designations
CIC Designation
Ability to manage up to $3,000,000 commercial premium volume book of business
Must be a team player and able to collaborate with insurance and other department team members
Comfortable interacting with clients via telephone, email, text, video conferencing or face-to face
Must be coachable, goal oriented, grasp concepts quickly, able to work in a fast-paced environment, embrace change and have a strong desire to learn and grow in the insurance industry
Property & Casualty license is required, or able to obtain
3+ years commercial insurance experience
High School diploma or GED equivalent

Nice To Haves

Bachelor’s degree from an accredited college or university, preferred
Two to three years insurance service experience, preferred
CIC designation, preferred

Responsibilities

Answers policy change questions, quotes potential changes for customers and processes changes.  Ensures accurate & processing of changes by companies
Answers coverage-related questions for clients
Provides coverage documentation for clients, banks or other lenders as needed
Handles advanced billing questions
Performs policy reviews to ensure no material changes have taken place impacting agency coverage recommendations
Reviews upcoming client renewals based upon renewal guidelines to target potential clients for re-market
Gathers information to remarket targeted clients and work to determine if an alternate carrier is a more appropriate fit
Quotes and issues rewritten policies, cancels prior coverage and ensures accurate processing of related items with carrier.  Reviews, processes & indexes all forms, documents and photos required to comply with carrier requirements for audit purposes
Client retention goal of 92%
Accepts claim inquiries from clients and advises client based upon pertinent information such as other parties involved, injuries sustained, damage incurred and deductibles
Informs client of potential related claim surcharges
Files and documents claims with carriers & in agency management system
Communicates with company adjusters, & third parties (body shops etc.) as needed acting as a liaison in the event of poor communication between client and adjuster
In the event of an emergency, offers additional assistance such as scheduling disaster restoration services or other mitigation to minimize potential loss
Serves as initial point of contact for prospective commercial insurance clients
Assists in gathering data/scheduling Needs Analysis calls for commercial producers
Assists producers in marketing risks by preparing and sending Accord Applications and/or entering proposals onto sites of various insurance carriers
Works together with producer to create professional insurance proposals for client delivery
General administrative/client support for commercial producers
Perform other duties as required.