Insurance Agency Manager

AAA • Los Angeles, CA

1d • $132,300 - $162,300 • Onsite

About The Position

The Agency Insurance Business Manager is responsible for leading agency sales and service efforts to achieve performance goals across Auto Club Enterprises (ACE). This role focuses on driving business unit growth, enhancing productivity, and ensuring profitability through strategic sales, service, and marketing initiatives. The Agency Insurance Business Manager oversees a sales team, the member service team, ensures compliance with organizational and regulatory standards, and plays a key role in lead management. Additionally, this position develops and executes marketing strategies, promote AAA-branded insurance products, and supports overall business growth.

Requirements

• 4-6 years of experience in Auto, Home, and Property Insurance sales (required)
• Valid Property and Casualty Insurance License in the selling state (required)

Nice To Haves

• Bachelor’s degree or an equivalent combination of education and experience (preferred)
• 1-3 years of supervisory experience (preferred)

Responsibilities

• Provide leadership and direction to agency’s sales and service team to optimize performance, drive results, and ensure compliance with carrier guidelines and Agency policies.
• Maintain comprehensive knowledge of all Agency systems and various carrier platforms, products, and guidelines.
• Lead the development and execution of Agency marketing initiatives across all markets to enhance brand visibility and promote the Agency’s mission, products, and services.
• Provide oversight of the Agency’s member service functions by supporting the supervisor in maintaining high levels of member satisfaction and ensuring the accuracy of information submitted for policy binding with carriers.
• Evaluate the Agency’s carrier and product portfolio and make informed recommendations to senior management regarding the addition or removal of carriers and/or products to ensure alignment with business goals and market needs.
• Cultivate and maintain strong relationships with carriers, expanding access to products and services to benefit the Agency.
• Draft and revise Agency documents, including sales policies, procedures, and other essential publications, to ensure they are current and aligned with organizational needs.
• Identify opportunities to enhance product sales and service delivery for both existing and prospective members and implement strategies to improve sales process efficiencies and member satisfaction.
• Communicate and implement the Agency’s overall sales strategy to the team through weekly meetings, one-on-ones, and training sessions, ensuring all staff are informed with accurate and relevant information.
• Lead training initiatives across various business units to ensure alignment and understanding of the Agency's sales objectives and strategies.
• Compile and provide reports to senior management as needed.
• Manage, develop, and oversee special projects, ensuring successful completion and alignment with Agency goals.
• Perform other duties as assigned.

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1-10 employees