Insurance Advisor, Sales & Service
About The Position
APOLLO is Canada’s leading insurtech, founded in 2019. The company provides Canadians with comprehensive and cost-effective tenant and small business insurance through a simple and immediate digital ecommerce experience. APOLLO is a team of empowered and motivated individuals committed to building a great company at the forefront of disrupting a $5 trillion dollar global industry. This position offers a chance for the right candidate to make a significant impact alongside an integrated, dynamic team committed to innovation and shaping the future. APOLLO has won multiple awards and recognition including Insurance Business Canada’s 5-Star MGA 2025, Prestige Awards Insurance Provider of the Year 2025, Proptech30 2025, Insurance Business Canada’s 5-Star Claims 2024, Insurance Business Canada’s Top Insurance Employer 2022 & 2021 and Digital Innovator of the Year 2022, Insurance-Canada.ca’s 2021 Technology Award, and LinkedIn’s Top Startups 2021.
Requirements
- 1+ years of experience in a Broker/Advisor role
- RIBO License required
- Experience with personal lines insurance products and claims process
- Passion for Sales & Customer Service
- Excellent written and verbal communication skills
- Attention for detail and demonstrated flexibility in managing multiple clients at a time
- Independent, Self Motivated, Ambitious and Competitive individual able to thrive in a fast paced environment
Responsibilities
- Assist prospective insurance clients provided to you by APOLLO
- Assess the needs of potential clients to advise on coverage requirements
- Engaging contact with prospective clients to convert requests for insurance into customers
- Offer continuous support from information gathering, quote and to bind to deliver a seamless client experience in a timely manner
- Recommend operational improvements in our processes to help further improve overall customer experience
- Provide feedback and insights to enhance products offerings over time
- Servicing APOLLO’s book of business and providing top-notch customer service through various channels of communication (live-chat, email, phone)
- Ensure clients fully understand policy coverage and exclusions through clear and concise communication
- Maintain current customer base by delivering exceptional service with a strong sense of ownership.
- Reporting new claims and leading clients through claims process from a place of empathy
- Demonstrate a thorough understanding of the suite of APOLLO products and help clients with any questions, policy changes and inquiries
- Other duties as assigned
Benefits
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
