Insurance Advisor, Level 1

AMA - Alberta Motor Association•Grande Prairie, AB

1d•Onsite

About The Position

Seeking a career full of new challenges and opportunities to grow? This could be the fresh start you’re looking for! You’re already a sales superstar and customer service wiz, but you’re looking for a little more. Bring your skills to the world of insurance and know that every day you’ll be offering Albertans peace of mind and helping protect what’s important to them. Prior insurance experience is an asset, but cultural fit is key, so we’re willing to cover the cost of your licensing and provide lots of in-house training to set you up for success. AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless! Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people!

Requirements

High school diploma or equivalent
At least 6 months of sales and/or customer service experience
Experience in a call center, retail, or financial services is a strong asset.
General Insurance Certificate of Authority Level 1

Nice To Haves

Related post-secondary education and/or industry certifications like a CIP designation
Insurance-related sales and/or customer service experience

Responsibilities

Help clients identify their insurance needs and advise on products and coverages.
Effectively articulate the value of our products and explain pricing in a simple, empathetic, and professional manner.
Support existing clients with questions and updates to their policies.
Proactively follow up on leads and client inquiries to drive new business.
Build relationships with clients to stay informed of their ever-changing needs and retain their business.
Deliver a TYLF (treat you like family) experience in all interactions with clients and co-workers.