Insurance Administrative Specialist

RecruitGo

8d • Remote

About The Position

RecruitGo is seeking an experienced Administrative Assistant to support the daily operations of a US insurance agency. The ideal candidate will have a strong background in insurance policy servicing, proficiency in Applied Epic, and the ability to efficiently manage administrative tasks while maintaining excellent communication with clients, carriers, and internal teams. This is a remote position for candidates based in Pampanga or nearby areas, working graveyard shifts aligned with New York business hours.

Requirements

• 3 years of experience is a must.
• Location must be in Pampanga or near Pampanga
• US insurance agency/brokerage experience is a must.
• Must know how to use the management system called Applied Epic.
• Strong internet connectivity
• Willing to work on the Graveyard shift. Or comfortable to work the same hours as NY.

Nice To Haves

• Language- Chinese Mandarin and/or cantonese

Responsibilities

• Lossrun request
• Policy request
• Cancellation request to carrier
• Renewal follow-up
• COI request
• Simple endorsement
• File Claims
• Renewal quote release
• Billing inquiry and online payment process
• Reinstatement request on nonpay cancellations
• Recommendation follow-up
• Rate carriers

Benefits

• HMO for the employee plus one (1) qualified dependent
• Leave Credits
• Government-Mandated Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed