Insurance Account Manager II

Aon Corporation • Atlanta, GA

2d • Hybrid

About The Position

Aon is seeking an Insurance Account Manager II to join our Commercial Lines team in Atlanta, GA. This hybrid role is an exciting opportunity for a client-focused insurance professional who thrives in a fast-paced, collaborative environment. As an Account Manager II, you will partner with Account Executives and Producers to support complex risk accounts, deliver exceptional service, and help drive a smooth, strategic renewal process. You will play a highly visible role on the team—building strong client relationships, coordinating across stakeholders, and ensuring every detail is handled with accuracy, urgency, and care. At Aon, you will be part of an inclusive, high-performing team that values trust, collaboration, and continuous growth. We are passionate about delivering results for our clients while also investing in our colleagues’ success. In this role, you will have the opportunity to make a meaningful impact, strengthen your expertise in complex commercial risk, and build a rewarding career within a global organization that values innovation, development, and wellbeing.

Requirements

• High level of proficiency in Microsoft Office Suite and Microsoft Teams
• Excellent understanding of commercial risk insurance products, including Property, Management Liability, and Casualty coverage
• Highly organized, proactive, and able to manage multiple priorities with confidence
• Outstanding attention to detail paired with advanced analytical and problem-solving skills
• Excellent verbal and written communication skills with the ability to build trust across clients and internal teams
• High school diploma or equivalent required
• 2+ years of commercial insurance experience required
• Property & Casualty insurance license required

Nice To Haves

• Associate degree preferred

Responsibilities

• Serve in a client-facing capacity, building excellent relationships and delivering responsive, high-quality service
• Ensures a clean paper trail is left on office shared drive for documentation/audit purposes
• Support the renewal process by coordinating requests, assembling materials, and ensuring timely, accurate communication between clients and account team members
• Gather and analyze client and market data to help shape renewal strategies and create polished, client-ready presentations
• Runs presentations in conjunction with Account Executive and account teams during client meetings
• Act as a key client liaison for certificates, auto IDs, location additions, invoices, policy transmittals, and other important service requests
• Monitors and follows-up on invoice generation, fee agreements, and other receivables
• Handles client open items list and responds to client ad-hoc requests
• Manage both routine and complex coverage inquiries and endorsement requests with professionalism and technical accuracy
• Provide guidance and mentorship to less senior Account Managers, helping support team development and success
• Delegates work to support staff where applicable.

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions
• two “Global Wellbeing Days” each year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED