Instructor, Technical Services (Mechanical)

CityofOttawa•Ottawa, ON

19h•Onsite

About The Position

The mandate of the Safety, Regulatory, Training and Development Service is to provide training and development, safety and regulatory compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public. You are responsible for designing and performing training programs that will foster employees' workplace performance, comply with health and safety workplace standards, and align with the core values for Transit Fleet & Facilities Maintenance Branch and OC Transpo. You maintain close liaison with Occupational Health & Safety Branch and keep current on all applicable federal and provincial legislation, evaluate training needs, and participate in the development of annual training plans and maintaining staff training records. You qualify and certify Transit Fleet & Facilities Maintenance Branch employees on various vehicle systems and equipment to comply with policies, procedure, best practices and safety standards. Review potential threats/hazards, help create countermeasures to minimize potential risks, and assess the training needs of employees. As a subject matter expert, you lead and attend meetings to resolve gaps in process, must stay current with Nation Safety Code Standard 11, evaluate employee compliance, and otherwise help make each work area as safe as possible. The programs and techniques may vary depending on work area assigned. Adaptation of training is required.

Requirements

Valid Red Seal Qualification as a Truck and Coach Technician (310T)
Completion of Truck and Coach Technician apprenticeship program of 6720 hours
Minimum of five (5) years experience as a licensed Truck and Coach Technician (310T) which includes experience in a training, supervising or coaching position
Commercial Vehicle Wheel Service training certificate approved in Ontario
High Voltage Electric Vehicle Safety Instructor Qualification/Certification
Cummins Qualification Certificate
Level 1 & 2 ZF Transmission certificate
Allison Transmission certificate
3M Preferred Graphics Installer
Wreckmaster Level 2/3 certification
Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T
Must complete City training and obtain Ontario unrestricted CZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa bus
Current Standard First Aid, CPR and/or AED certificates
Must obtain Signing Authority under the MTO Driver Certification Program within the timeframe determined by the employer
Fleet Driver Trainer/Instructor certification (PRIDE or equivalent MTO-approved course)
Certified Defensive Driving Course Instructor
Certified Air Brake Instructor
Certificate in Adult Education
Current Ontario Ozone Depletion Prevention (ODP) certificate card
Good working knowledge of Federal and Provincial Regulations
City policies and procedures affecting Transit maintenance operations
Technologies and procedures governing transit vehicle maintenance
Instructional techniques used in adult education
Extensive knowledge of the vehicle components and systems and the standard methods
Sound knowledge of maintenance procedures for all vehicle system components
Strong computer literacy in MS Office Suite in a Windows environment including the use of Ozone, the Internet and FMIS
Knowledge of SAP information management system and reporting capabilities
Safe work practices
Knowledge of applicable health and safety legislation, including the rights and duties of workers
Workplace hazards and their associated controls, as well as an understanding of how to demonstrate that knowledge to others
Safety management systems
Adult learning principles and various learning styles
Advanced technical knowledge of transit vehicles and industrial equipment
Vehicle components and systems and the standard methods, tools, equipment and materials used in the truck and coach/automotive repair industry
Computer literacy in MS Office Suite in a Windows environment
Workplace electrical safety standards, CSA Z462-21 and NFPA 70E
MTO and CVOR requirements
MTO Highway Traffic Act and Regulations
CVMA Commercial Vehicle Maintenance Agreement (Mexico-USA-Canada) Inspection criteria
General Knowledge of emergency planning and evacuation
In-depth Knowledge of body repair and painting principles
Knowledge in developing learning solutions using emerging instructional technologies, including equipment to develop multimedia presentations
Knowledge of critical systems, such as: engine and transmission, axles and suspension, air conditioning, electrical systems, air brake systems, body and frame
Knowledge of building support systems
In-depth Knowledge of computers and electronics, electronic equipment, diagnostic equipment and computer hardware and software, including applications and programming
Knowledge of job planning and parts/materials requisitioning/ warranty processing
Ability to work outside in inclement weather conditions, frequent mounting and dismounting of heavy equipment, travel regularly throughout the city.
Ability to organize and disseminate vast amounts of information to support new technologies, safe work practices within the transit organization
Work independently, with minimal direction, and collaboratively with all staff in a unionized, team environment
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures, and deadlines
Proven ability to interact professionally, and work collaboratively within a unionized environment, with management, peers, trainees, and union officials
Possess the ability to coach, support, develop, train, and provide guidance to other staff, and to facilitate learning in formal and informal environments
Possess excellent interpersonal, communication and writing skills by use of, emails, video conferencing and by phone
Effectively provide constructive feedback to team members and training participants
Possess presentation skills in adult learning principles
Able to deal with difficult people, and contentious issues/situations
Able to identify and assess problems and to use analytic and problem-solving skills to seek resolution in an effective and timely manner
Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/Internet
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
Critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative training solutions, conclusions, or approaches to problems
Judgment and decision making, considering the relative costs and benefits of potential actions to choose the most appropriate one
Leadership, a willingness to lead, take charge, and offer opinions and direction
Independence, developing one's own ways of doing things, guiding oneself with little or no supervision
Possess sound judgment, diplomacy, discretion, and cultural sensitivity
Possess initiative, maturity, patience, creativity, and enthusiasm
Ability to deal calmly and effectively with high stress situations
Ability to adapt, evaluate and the willingness to adjust to the changing roles, tasks, technologies, and training in a Transit Fleet Maintenance environment.
Possess a cooperative attitude
Ability to complete projected work in a timely manner; while ensuring safety, quality, and cost effectiveness
Able and willing to travel to all parts of the city
English oral, reading, writing
The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
The successful candidate will be required to complete an Enhanced Reliability Clearance to the City of Ottawa’s satisfaction.
A valid Ontario unrestricted CZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated

Nice To Haves

Valid Red Seal Qualification as a Body Repairer (310B)
Completion of Auto Body and Collision Damage Repairer apprenticeship program of 8000 hours
Minimum of five (5) years experience as a licensed Body Repairer (310B) which includes experience in a training, supervising or coaching position

Responsibilities

Designing and performing training programs that will foster employees' workplace performance, comply with health and safety workplace standards, and align with the core values for Transit Fleet & Facilities Maintenance Branch and OC Transpo.
Maintaining close liaison with Occupational Health & Safety Branch and keeping current on all applicable federal and provincial legislation.
Evaluating training needs and participating in the development of annual training plans.
Maintaining staff training records.
Qualifying and certifying Transit Fleet & Facilities Maintenance Branch employees on various vehicle systems and equipment to comply with policies, procedure, best practices and safety standards.
Reviewing potential threats/hazards, helping create countermeasures to minimize potential risks, and assessing the training needs of employees.
Leading and attending meetings to resolve gaps in process as a subject matter expert.
Staying current with Nation Safety Code Standard 11.
Evaluating employee compliance.
Adapting training programs and techniques depending on the work area assigned.