About The Position

The Instructional Technologist – Digital Learning and Digital Accessibility supports the Hayworth Center for Digital Learning as part of Teaching and Learning Technologies. The position provides faculty- and staff-facing expertise in digital learning technologies, digital accessibility, and learning design. It offers consultative support for Microsoft 365, Canvas, and other digital learning tools, helping faculty and staff use technology effectively for teaching, learning, collaboration, and university operations. The role also advances digital accessibility through consultations, resources, and support for accessible digital practices, and supports evidence-based digital learning design by developing resources and providing consultations. This is an in-person position based in Charlotte, North Carolina. It primarily serves Queens University of Charlotte’s Myers Park campus and Elon University’s programs at its South End Charlotte campus, while collaborating with Teaching and Learning Technologies and IT colleagues in Elon and Charlotte as appropriate. The position reports to the Assistant Director, Hayworth Center for Digital Learning, on the Queens University of Charlotte campus. Regular travel between the Queens and Elon South End campuses is expected, as is occasional travel to Elon University’s campus in Elon, North Carolina. This is a one-year limited-term position. Elon University describes a generous benefits package that includes 28 annual days off, tuition remission, an employer retirement contribution, health, dental, and vision insurance, onsite acute care and lab services, campus fitness facilities, and free admission to campus events. Additional tuition benefits for eligible spouses, partners, and dependents are available subject to service requirements.

Requirements

  • Master’s degree in instructional technology, educational technology, instructional design, education, or a related field.
  • One year of relevant professional experience.
  • Demonstrated proficiency with Microsoft 365 and its core applications, including the ability to support users, develop resources, and guide faculty and staff in effective use.
  • Familiarity with Canvas LMS.
  • Outstanding communication and consultative skills, with the ability to apply them with faculty and staff.
  • Familiarity with WCAG accessibility standards.
  • Detail-oriented, with excellent time-management and organizational skills and the ability to lead and execute projects and initiatives effectively.
  • Ability to work independently and as a team player.
  • Patient nature and ability to build positive working relationships with faculty, staff, and campus partners across diverse roles, perspectives, and working styles.
  • Comfort leading training sessions and speaking in front of groups.
  • Ability to work with frequent interruptions, manage multiple projects, and learn independently.
  • Experience and facility with Microsoft Office, Canvas, and other web-based technologies.
  • Ability to travel regularly between the Queens University of Charlotte and Elon South End campuses, and occasionally to Elon, North Carolina.

Nice To Haves

  • Experience with SharePoint.
  • Experience developing and supporting online, hybrid, or technology-enhanced experiences in higher education.
  • Experience designing and developing digital accessibility resources.
  • Basic understanding of copyright and fair use and their application in education.
  • Familiarity with tools, applications, and equipment used for instruction, work productivity, and e-learning.
  • Knowledge of and enthusiasm for learning current instructional technology trends and tools and their application to teaching, learning, and university operations.

Responsibilities

  • Provide faculty- and staff-facing support, consultations, and resource development related to Microsoft 365 and its core applications.
  • Help users identify effective ways to use Microsoft tools for teaching, learning, collaboration, communication, and university work.
  • Develop guides and other resources, and develop and deliver training and professional development.
  • Advance digital accessibility, including WCAG 2.2, through consultations, professional development, asynchronous resources, and practical guidance.
  • Collaborate with campus partners and Teaching and Learning Technologies colleagues to promote accessibility standards and inclusive digital practices.
  • Support faculty and campus partners in designing and enhancing inclusive, accessible, evidence-based learning experiences.
  • Provide consultations and develop resources and other supports related to digital pedagogy, course design, and effective integration of learning technologies.
  • Contribute to emerging digital learning priorities, strategic projects, and cross-functional initiatives as institutional needs evolve.
  • Provide flexible capacity for initiatives drawing on expertise in digital technologies, accessibility, learning design, and faculty and staff support.
  • Participate in activities that foster an active and engaged campus environment and engage in professional development supporting diversity, equity, and inclusion through relationships and mentoring.

Benefits

  • 28 annual days off, including holidays and vacation.
  • Immediate tuition remission for undergraduate courses.
  • Tuition remission for approved graduate-level courses after 12 months of employment.
  • Retirement plan with an 8 percent university contribution.
  • Immediate eligibility for health, dental, and vision insurance.
  • Free acute care and lab services at the onsite Health & Wellness Clinic.
  • Free use of campus fitness facilities.
  • Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment, and Division I Phoenix athletics.
  • Tuition remission eligibility at Elon for spouses, qualifying domestic partners, and dependents begins after two years of service.
  • After two years of employment, eligibility for the Tuition Exchange program for dependents.
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