Instructional Technologist

UNC-Chapel Hill•Chapel Hill, NC

About The Position

The Instructional Technologist collaborates with faculty content experts and members of The Graduate School’s instructional design and creative services team to develop technology-rich teaching and learning materials, create new e-learning content, and build courses within the School’s Learning Management System (e.g., Canvas). Working closely with team members, this role helps plan, organize, implement, review, and deploy online learning modules in alignment with faculty needs and instructional design specifications. The Instructional Technologist is responsible for testing and maintaining deployed content, with a strong emphasis on ensuring compliance with UNC’s Digital Accessibility Standards, resolving technical issues, and regularly updating course materials. The position also involves identifying and supporting new educational technologies and tools to ensure a seamless user experience, including troubleshooting new features and verifying that course sites function correctly. In addition, the Instructional Technologist provides LMS technical expertise and supports instructional, educational, and multimedia content development for students, faculty, and staff.

Requirements

Knowledge and some familiarity with online course management and instructional design processes.
Experience working in a learning management system such as Canvas.
Proficiency with Web Content Accessibility Guidelines 2.0 and digital accessibility requirements.
Strong project management skills with a keen eye for project milestones and timelines.

Nice To Haves

Experience with Online Course Quality Assurance – Quality Matters, OLC Scorecard, and other industry recognized frameworks.
Experience with instructional design tools such as DesignPlus.
Ability to navigate and understand new technologies.
Strong grasp of various technologies, such as: H5P, VoiceThread, Poll Everywhere, Qualtrics, Teams Office 365, Zoom, Panopto, Padlet, Canva, etc.

Responsibilities

Develop technology-rich teaching and learning materials.
Create new e-learning content.
Build courses within the School’s Learning Management System (e.g., Canvas).
Plan, organize, implement, review, and deploy online learning modules.
Test and maintain deployed content.
Ensure compliance with UNC’s Digital Accessibility Standards.
Resolve technical issues.
Regularly update course materials.
Identify and support new educational technologies and tools.
Troubleshoot new features.
Verify that course sites function correctly.
Provide LMS technical expertise.
Support instructional, educational, and multimedia content development for students, faculty, and staff.