Instructional Systems Specialist (Content Developer)

Immigration and Customs Enforcement•Irving, TX

15h•Onsite

About The Position

The Instructional Systems Specialist (Content Developer) works in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Leadership and Career Development (OLCD), in Irving, Texas. OLCD designs, develops, and delivers training and professional development to support the ICE workforce. This is a full-time, permanent Career/Career-Conditional position at the full performance level; a one-year probationary period may be required. The specialist develops and implements training programs using the ADDIE process. The role creates high-quality, legally defensible training that maintains student engagement through performance and appropriate assessments; evaluates and reports training outcomes; devises solutions to training problems; and designs content using multiple research-based training procedures. Applicants must meet the stated education and specialized-experience requirements. The basic education requirement is a degree that includes or is supplemented by at least 24 semester hours relevant to the position, with coursework in at least four of five specified subject areas: learning theory/psychology of learning/educational psychology, instructional design practices, educational evaluation, instructional product development, and computers in education and training. The GS-13 qualification also requires one year of specialized experience at the GS-12 level or equivalent. Applicants are asked to limit resumes to two pages and provide a transcript or coursework list.

Requirements

U.S. citizenship.
Successful completion of a background investigation and drug screening.
Males born after December 31, 1959, must certify registration with Selective Service.
A degree that included or was supplemented by at least 24 semester hours relevant to the work, including study in at least four of the five specified areas: learning theory/psychology of learning/educational psychology; instructional design practices; educational evaluation; instructional product development; and computers in education and training.
One year of specialized experience at the GS-12 level or equivalent for the GS-13 grade level.
Experience designing and developing instructional materials and training content for various delivery modalities, including instructor-led, e-learning, and blended learning programs.
Experience using instructional design tools to create engaging and interactive training content.
Experience using the ADDIE model to guide an instructional product through its full lifecycle.
Experience conducting training needs analyses and task analyses to identify performance gaps and inform content development.
Experience evaluating training effectiveness using learner assessments, feedback, and performance data, and revising content accordingly.
Experience collaborating with subject matter experts to develop accurate and relevant training materials.
Project management skills and tools for efficiently driving content development while balancing stakeholder input, customer requirements, instructional quality, and timelines.
Qualifications must be met by the announcement closing date; qualification claims are subject to verification.
Submit a college transcript (unofficial is acceptable) or a list of completed coursework and hours.
Limit the resume to two pages; only the first two pages will be reviewed if more are submitted.

Responsibilities

Develop and implement training programs using the ADDIE process.
Create high-quality, legally defensible training that maintains student engagement through performance and appropriate assessments.
Create, evaluate, and report on training outcomes, and devise solutions to training problems.
Design training content using multiple types of research-based training procedures.
Design and develop instructional materials and training content for instructor-led, e-learning, and blended learning programs.
Use instructional design tools to create engaging and interactive training content.
Guide instructional products through the full product lifecycle using the ADDIE model.
Conduct training needs analyses and task analyses to identify performance gaps and inform content development.
Evaluate training effectiveness through learner assessments, feedback, and performance data, and revise content accordingly.
Collaborate with subject matter experts to create content and ensure the accuracy and relevance of training materials.
Use project management skills and tools to manage content development, balancing subject matter expert input, customer requirements, instructional quality, and timelines.