About The Position

An Instructional Support Technician provides technical support and assistance to educators and students in an educational institution. The role assists with setting up and maintaining instructional technology, troubleshooting technical issues, and providing training and guidance on educational tools and software. It also assists in developing and implementing instructional materials and resources. Responsibilities include supporting laboratory instruction and equipment, maintaining safety and cleanliness, managing inventory and budgets, and providing technical assistance to students and instructors. The position also supervises work/study students and helps foster a supportive learning environment.

Requirements

  • High school diploma or GED.
  • Successful completion of 30 hours of postsecondary coursework.
  • At least 9 hours of coursework in the specific discipline; content courses must be completed with a grade of B or better.

Nice To Haves

  • Ability to lift 50 pounds.
  • Clean driving record.
  • CDL license.
  • Forklift knowledge or ability to obtain certification within 6 months.
  • OSHA 10 certification or ability to obtain certification within 1 year.
  • Some knowledge of mechanic tools and shop safety.

Responsibilities

  • Hire, supervise, and schedule work/study students.
  • Enforce safety protocols and maintain cleanliness in laboratories.
  • Set up and maintain advanced equipment for experiments.
  • Manage inventory, including ordering, cataloging, and storing tools and equipment.
  • Monitor and manage lab budgets, including research and procurement proposals.
  • Ensure materials are available for instructors and assist with demonstrations.
  • Guide students in safe equipment use and troubleshoot equipment issues.
  • Assist instructors with evaluations, conduct lab tours, and ensure safety compliance.
  • Stay updated on industry trends and technological advancements.
  • Provide technical support for computers, software, and related equipment.
  • Support students in reviewing course material and problem-solving.
  • Foster a supportive and cordial learning environment.
  • Perform other related duties as assigned.
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