Instructional Support Student Assistant (Journalism) - BH 3-2

Dallas College•Brookhaven, GA

1d•$24 - $24

About The Position

The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth. Shared Duties and Professional Conduct: Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact. Provides team support to colleagues, fostering a collaborative and productive work environment. Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite. Completes all required training and professional development sessions to enhance skills and knowledge. Supports the mission, values, goals, and principles of the College. Performs additional duties/responsibilities as assigned by the supervisor. The Instructional Support Student Assistant role supports faculty, staff, administrators and students in an academic setting, enhancing the learning environment through direct assistance with course materials, lab activities, or tutoring. This position provides an opportunity to deepen understanding of academic subjects and develop teaching/mentoring skills.

Requirements

Undergraduate student awarded federal work study funds in financial aid package.
Must meet the Satisfactory Academic Progress standards set by Dallas College.
Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
Must be a U.S. citizen or eligible noncitizen .
You must not have any prior institutional balance or blocks.
Student must have transportation to off-campus worksites.
Completes required Dallas College professional development training hours.

Nice To Haves

Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study.
Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite).
Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area.
Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses).
Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
Proven ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
Provides team support to colleagues, fostering a collaborative and productive work environment.
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.
Completes all required training and professional development sessions to enhance skills and knowledge.
Supports the mission, values, goals, and principles of the College.
Performs additional duties/responsibilities as assigned by the supervisor.
Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments.
Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts.
Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction.