Instructional Support Clerk

Glendale Community College•Glendale, CA

9d•Onsite

About The Position

The Disabled Students Programs and Services (DSPS) department is currently recruiting for a part-time Instructional Support Clerk for DSPS Adapted Physical Education. This role performs routine instructional support and clerical duties by assisting the instructor with classroom preparation and lesson-based activities and maintaining classroom materials, equipment, and records. The clerk prepares materials for classroom exercises, workshops, demonstrations, and assignments; reinforces instruction and concepts presented by the instructor; maintains digital and hard copy records and files; and performs other related duties as assigned. The position works under the direct supervision of the department manager and does not directly or indirectly supervise other employees but may provide work direction to temporary employees and/or student workers. The work schedule is 19 hours per week, 9 months per year, with specific hours on Monday, Wednesday, and Thursday.

Requirements

High school diploma or equivalent.
One (1) year of clerical experience, including experience providing instructional assistance.
Knowledge of academic subject in the area of assignment.
Knowledge of classroom materials and equipment applicable to the academic subject.
Knowledge of general classroom procedures and rules of conduct.
Knowledge of laws, regulations, standards, and requirements applicable to areas of assignment.
Knowledge of clerical methods of data research, collection, compilation, organization, and reporting.
Knowledge of standard office practices or procedures.
Knowledge of standard office software and modern office equipment.
Knowledge of standard formats for business correspondence and other communications.
Knowledge of methods of filing information using alpha, numeric and alphanumeric systems.
Knowledge of correct use of the English language, including spelling, punctuation, and grammar.
Knowledge of principles and practices of customer service.
Knowledge of business arithmetic.
Ability to assist students with instructional terminology, concepts, principles, and techniques.
Ability to set up and demonstrate the proper utilization of equipment and materials.
Ability to maintain class supplies and the classroom.
Ability to understand, apply, and explain laws, regulations, policies, and/or procedures applicable to the areas of assignment.
Ability to research, collect, organize, and report data.
Ability to operate a variety of office equipment including computers and printers/copiers.
Ability to utilize standard office software (e.g., email, word processing, and spreadsheet software).
Ability to maintain confidentiality of sensitive and/or protected information.
Ability to prepare reports, correspondence, and other documents using multiple business formats.
Ability to maintain hard copy and electronic files and records.
Ability to perform business arithmetic.
Ability to prioritize work and complete assignments accurately and within established deadlines.
Ability to provide and obtain detailed information to/from others.
Ability to provide customer service with a high level of sensitivity, tact and patience.
Ability to exercise reasonable judgment in performing job duties.
Ability to perform and prioritize multiple tasks.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work.
Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Nice To Haves

May provide work direction to student workers, and/or temporary employees.
May proctor and score tests based on specific criteria provided by the course instructor using testing software and equipment.
May assist with class supervision on field trips.

Responsibilities

Performs routine instructional support and clerical duties by assisting instructors with classroom preparation and lesson-based activities and maintaining classroom materials, equipment, and records.
Prepares materials for classroom exercises, workshops, demonstrations, and assignments as directed; copies and distributes handouts.
Reinforces instruction, terminology, concepts, principles, and techniques presented by the instructor; explains assignments to one or more students and guiding them in the use of equipment and materials to perform class activities.
Tracks student participation and attendance and informs instructors of noted issues or problems.
Maintains accurate and organized digital and hard copy records and files, including those pertaining to student attendance, performance, and progress in compliance with the Family Educational Rights and Privacy Act (FERPA) regulations.
Answers general questions from students, employees, and others regarding general instructional services and procedures; shows students how to access and use website, email accounts, and learning management system.
Disseminates information to students, appropriate staff, and departments.
Maintains classroom facilities, equipment, and materials in a safe, clean, and orderly condition; maintains and stores equipment and materials after usage; notifies appropriate staff of needed equipment repair or replacement.
May proctor and score tests based on specific criteria provided by the course instructor using testing software and equipment.
May assist with class supervision on field trips.
May provide work direction to student workers, and/or temporary employees.
Performs other related duties as assigned.

Benefits

Medical, vision, and dental plans for employee and eligible dependent(s)
Basic life/AD&D insurance
Supplemental life/AD&D insurance
Various optional insurance plans (short term disability, accident, critical care, and hospital)
Flexible spending account
Defined-benefit retirement plan participation through CalPERS or CalSTRS
Optional 403(b) and 457(b) retirement plans
Paid sick leave
Paid vacation (classified staff and administrators)
Paid District holidays
Wellness Program (health, nutrition, exercise activities and workshops)